HR Generalist Job Description

Ricart Automotive is the nation’s largest single-point auto mall, with over 67 acres, five locations and outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, we are trusted, we are sharp, we are welcoming, and we are ONE team! We offer our customers the best shopping experience with multiple new car brands, a nation-leading pre-owned showroom, an industry-leading consumer-friendly parts and service department, and the oldest Harley Davidson dealership in the country. With over 68 years in business, we are a third-generation family-owned company that takes pride in providing an outstanding experience to family of employees and customers.

Responsibilities:

● Perform high-quality tuning and installation of aftermarket performance parts, including but not limited to engine management systems, turbochargers, superchargers, exhaust systems, suspension components, and brakes.
● Install, wire, and tune electronic fuel injection systems
● Utilize diagnostic tools and equipment to diagnose, troubleshoot, and resolve performance issues effectively.
● Collaborate with customers to understand their performance goals and provide expert recommendations on suitable aftermarket upgrades. Provide labor and time estimates for each job.
● Follow manufacturer specifications and industry best practices to ensure all installations meet safety and quality standards.
● Conduct performance tests and dyno tuning to optimize vehicle performance and ensure maximum horsepower and torque gains.
● Keep up-to-date with the latest trends and advancements in automotive tuning and performance modifications.
● Maintain a clean and organized workspace, ensuring tools and equipment are properly maintained and calibrated.
● Provide excellent customer service by addressing customer inquiries, concerns, and providing detailed explanations of installed components and their benefits.
● Document all work performed accurately and thoroughly, including parts used, labor hours, and any additional recommendations.
● Assist with general shop duties and other tasks as needed.

Key Competencies:

All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect:

• We’re Driven - Never Sit Still. There is always something to do, something to learn, or someone in need. It’s our job to stay ahead of the curve and use our passion to keep us moving forward.
• We’re Trusted - Say What You Know. We’ve been in business since the 1950’s and our guests expect a certain level of transparency. Whether it’s your team or guest, keep it short, simple, and always truthful.
• We’re Sharp - Love to Learn. We understand the ins and outs of the automotive industry. We always stay up-to-date on the latest trends and tech and we’ll share that knowledge with anyone who asks.
• We’re Welcoming - Smile Often. You never know how someone’s day is going. Whether it’s a guest or a team member, treat them with 100% dedication and hospitality-a warm smile goes miles.
• We’re One Team - Help Those in Need. We’re a close-knit family and if you’re looking for someone to turn to, we’re here for you. When people are in need, they can always count on Ricart.

Skills and Qualifications:

● Drive - Self-motivated! Must have a general desire and willingness to take action to do more than what is expected in order to deliver excellent service and accomplish work goals.
● Desire to Learn - Actively seeks to build or acquire new knowledge in order to improve and develop skills
● Speed of Execution - Carries out job duties in a manner that demonstrates the ability to achieve the expected level of efficiency, quality, and customer service
● Detail Orientation - Completes tasks accurately, thoroughly and with an eye toward quality, and in accordance with established processes and procedures
● Reliability - Assumes personal responsibility for all aspects of work: attendance, quality, timeliness, and results; seeking to complete tasks with attention to detail

Ricart Automotive is an equal opportunity employer.